You can have your account and everything in it permanently deleted. You do not need to give a reason, and you do not need the app installed to ask.
How to request deletion
In the app
TODO — once in-app deletion ships, state the exact path here (Settings → Account → Delete account) and make this the recommended route. Apple Guideline 5.1.1(v) requires an in-app path for any app that lets users create an account.
By email
Send a message to privacy@babybloomy.me from the email address on your account, with the subject Delete my account.
Sending from the account's own address is what lets us confirm the request is really yours. If you signed in with Apple's Hide My Email, send it from that relay address — it reaches us the same way. If you no longer have access to that address, say so and we will verify you another way before deleting anything.
What gets deleted
- Your account and sign-in identity
- Your child's profile — name, date of birth, photo
- Every entry you logged: feeding, sleep, nappies, mood, growth, milestones, words
- Every photo and video you added
- Every voice note, and the text transcribed from it
- Reminders and app settings
- Any memory videos rendered for you
What we keep, and why
- Billing and tax records — kept as long as accounting law requires. These record that a payment happened; they do not contain your child's data.
- Encrypted backups — deleted content can persist in backups for up to 30 days before being overwritten. It is not restored to the live service.
How long it takes
We action deletion requests within 30 days and email you to confirm when it is done.
This cannot be undone. There is no recovery once the data is gone. If you want to keep the record, ask us for an export before you request deletion — email privacy@babybloomy.me and we will send you a copy of your data.
Deleting your account does not cancel your subscription. Cancel it in the App Store or Play Store first, or it will keep billing you. Step-by-step instructions are on the support page.
Questions
Email privacy@babybloomy.me. Your rights over your data — access, correction, export, deletion, objection — are set out in the Privacy Policy.